Being that our product is a living thing, we can't accept returns or exchanges, nor can we guarantee the life span of your terrarium. However, we do guarantee your terrarium will arrive healthy. And hey, we are super friendly and have excellent customer service, so please get in touch with us should any problem arise within your little green world! or call 718-488-TWIG with any questions, comments, or concerns.

Damages: Each item is packaged using our super awesome neurotic shipping method that limits damages in transit. Each package is insured and we will gladly replace any terrarium or product damaged in transit.

287 3rd Avenue Brooklyn, NY 11215 United States  | 718-488-8944  |

We Accept...

We Accept Visa We Accept Discover We Accept American Express We Accept Mastercard We Accept PayPal